SHIPPING OPTIONS
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Hong Kong Post Registered Letter / Package
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S.F. Express​
SHIPPING POLICY
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PERKS SOUVENIR STORE offers only delivery within Hong Kong currently.
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Shipping fees will be calculated automatically at check out after selecting your delivery option.
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Once your order has been shipped, you will receive the tracking number via email.
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Products are dispatched only on working days (Monday - Friday), excluding public holidays.
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Orders placed by 3pm (HKT) are dispatched on the same day.
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Orders placed after 3pm will be processed on the next working day.
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If your order is out of stock, you will be notified by email.
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If you have any questions, please email us.
RETURN & EXCHANGE POLICY
CANCELLATIONS
Once an order is confirmed, the sale is final and cannot be altered or cancelled.
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RETURN / EXCHANGE
We accept only exchange due to defect and must be requested by email within 7 days of receipt, indicated with the customer’s order number provided. No refund. We do not accept or assume any responsibility for loss of or damage to returned goods whilst in transit from the customer.
It is therefore strongly recommended customers to use a reputable courier with a tracking number.​
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PERKS PRODUCTION reserves the right of final decision and interpretation in the case of any dispute.